Hydraulic Roberto Di Francesco

I called the plumber about a toilet problem, I explained what I'd already tried to do on my own and he replied, "Yes, but I'll come and call you, but you'll have to pay if it doesn't get fixed, I'm €150 without VAT!" So, aside from the fact that who ever used a confidential tone to make you feel authorized to do so? It was the first (and last) call to see if there was room for repair or if it should be replaced, but can you address a stranger like that who, without any argument, is just asking you for information? I believe that attitude is a fundamental part of any professional, and for goodn

I searched for Mr. Roberto online after having a problem with my gas water heater. From the start, he seemed straightforward and competent. He scheduled an appointment for me with one of his technicians, Mr. Maurizio. He didn't give me the usual impression of a technician who's reserved and tries to keep his distance; in fact, he was ready to explain any question I had. Unfortunately, the water heater needed to be replaced due to its serious damage, but on the other hand, I found them to be competent, friendly, and professional. I highly recommend them. Marco

My experience was negative. I simply requested some basic information before confirming a service: an estimate of the potential work needed and an estimate of costs, given that other technicians had already intervened without solving the problem. The request wasn't made in a confrontational tone, but rather to clearly understand what to expect. However, my question was answered in a brusque manner and I was told to "forget it" and contact someone else. The communication was unprofessional, and I wasn't even able to get an explanation of the type of service required. For this reason, I can't gi

On December 23, 2023, I contacted Mr. Roberto for an emergency regarding a large water leak from a toilet. The technician was on site within approximately 90 minutes, despite it being a pre-holiday. Before dispatching the service, I was informed of the minimum and maximum price range for the work, which would then be determined on-site. After an assessment, I was informed of the price before starting. The work lasted just over 3 hours, but was not without difficulty. This was due to the pipe being misaligned with the wall hole by approximately 1/1.5 cm, causing compression on the seal, resulti

I found and met the plumber on social media. He came to the site to clean the sink filters because they were clogged. He was fast, clean, and professional. Well done. 👏🏻👏🏻