Gruppo Fallani srl

Exceptional!!!! Call at 4:30 PM for an emergency in the historic center of Florence. Arrived at 5:00 PM, better than an ambulance😀 The staff immediately understood the problem, and began the intervention at 5:15 PM, which lasted until 5:40 PM. Service like this is priceless: professionalism, speed, and friendliness. Thanks again.

I own a restaurant! Among their services is used oil collection, which they offer at a rate of X euros per liter collected. After a few collections, I ask for a statement of the amount already delivered, and they send it to me. Here comes the first surprise: they tell me 160 liters less than what their own operator indicated on the delivery note. I ask for an explanation, and they tell me that the figure on the delivery note is an estimate; the actual amount is measured at the company upon unloading... LIE! How can you measure the actual quantity after you've put it in a container with what's

Friendly, fast, and knowledgeable: I called them to empty the drains of my new, older home. I had no idea where the black and white drains were. Thanks to their experience and patience in finding the solution, they managed to locate them, even though the drains were "buried" under cement tiles that they had to, and expertly, uncover! Ultimately, they did an excellent, impeccable job of cleaning.

I requested a sink unblocking service days in advance, explicitly requesting payment on site (precisely to avoid what happened). They were evasive with every quote request. That same day, they asked to reschedule the appointment due to logistical issues. I accommodated the request and arranged everything for a quick response (5 similar services in the last 4 years). They actually took less than 20 minutes. They showed up without a POS terminal and didn't issue an invoice (which was sent later without the right to reply). Bottom line: just under €250 compared to the maximum outlay of €160 in pr

Zero professionalism, they came to my house for an emergency, they did nothing but look and asked me for €250! Never again