Gruppo Clima: Installazione Assistenza Caldaie e Condizionatori

In response to your concerns: my husband wasn't given a starting cost for the service over the phone, as reported to the guy who came yesterday, and so he called you to discuss a price! We were honest, and you took us for fools! Thank you and best wishes to you. We're already customers of theirs for having STARTED UP their Riello boiler with annual maintenance (cleaning and flue gases). We called them about a radiator that wasn't heating. They sent their plumber who gave it a quick tap with pliers and unblocked the valve. So, just 10 minutes to wait for the water to reach the radiator. Okay,

This was my first time calling for boiler maintenance, and I wanted to compliment Barbara, who scheduled an appointment for me within a few days despite the busy period with calls, and Massimiliano, who completed the job with professionalism, courtesy, and kindness!

Professionalism and punctuality. The Castenaso technician was also available for any technical consultation requested.

We called for an emergency during the week of August 15th, and they sent a technician right away within 24 hours. Andrea demonstrated great professionalism and expertise, which led to a perfect resolution of the problem, and his clear explanations were very much appreciated! I'd never go anywhere else!

After an initial inspection, where Luca immediately identified the boiler problem, he returned to fix it within the time frame of receiving the defective part, and now it's as good as new. In addition to his professionalism and expertise, I encountered a polite and passionate person. Kudos also to the reception staff, who promptly organized the service. Thank you so much!