Casa dell'auto-Officina-Cambi Automatici

I was sent to this garage by the dealer Il Sorpasso in Prato (and I could already leave a review about them…). Terrible service! I had to call them at least 3 or 4 times for a problem with an LPG warning light. All 4 times, they asked for my phone number and name so they could call me back. Neither of the two employees nor the owner spoke to me, explaining the problem while they were messing with my car. You have to ask them the questions yourself, otherwise there's a press blackout! The most absurd thing is that, with my working hours, I could only get there by 6:25 or 6:30 PM (taking into ac

Excellent team for those with gas or LPG-powered cars. A truly friendly and professional team.

Although I haven't used them yet, I've found them to be welcoming and professional. I've asked for a lot of information via WhatsApp and have always received prompt and clear responses. I showed up without an appointment and found a modern, tidy workshop, and I was immediately put at ease. I think they'll quickly become my trusted mechanic.

If the morning is a good indicator of the day, I'll leave you to think about it. I went back three times for a quote, three times he told me he'd do it, and then in the end he just wasted my time. Anyone who works in the public sector must have the courage to relate to people and tell the truth. If seriousness is a requirement, then other things like professionalism, trust, and honesty are also important. I'll leave the reader to reflect on this.

If you're looking for a highly competent, precise, and honest workshop, don't hesitate, whether it's a complete automatic transmission overhaul or simpler work. Everything is perfect.