Carrozzeria Rinnova

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I was a loyal customer of this body shop until a few years ago, when an honest and respectable person worked there, who unfortunately retired. The new management has proven to be completely inadequate. For the second time in a year, they've used the same exact unfair technique on me. Namely, they offer you a verbal quote with one price, only to then present you with a significantly higher invoice, as the quote excludes VAT (without specifying it at all). Given that NO ONE, when speaking to a private consumer, is permitted to display or indicate prices excluding VAT under the Consumer Code, I c

The staff were very helpful and friendly, honest, and professional. I'll definitely be back.

Unfortunately, I had a terrible experience with Rinnova's repairs. The delays in delivery were compounded by extremely rude responses, but worse still, a gas spring that raises the van's roof was damaged, and on top of the long wait, they forced me to pay, offering unprofessional excuses. The van's roof no longer opens properly, and I'll have to take it to someone more skilled to have it fixed. I don't recommend them.