Air System Service s.r.l

Abandon all hope... Three clues make a proof!! Purchased and installed four air conditioners some time ago: problematic installation and positioning chosen solely for ease and without any logic. One was already found to be defective and "suspect" upon installation, and despite several reports, no solution was found other than to minimize the problem. Another was fixed only after three subsequent inspections. Recently requested the subsequent disassembly of the air conditioners (requested from them under the assumption—erroneously—of a minimum level of expertise): performed at great expense and

Poor service. I requested assistance for an air conditioner still under warranty. After weeks of waiting for an inspection, the technician performed a quick analysis in just a few minutes, referring the problem to the unit's previous installer. The call-out fee was charged, but the problem was not resolved. Thank you for your assistance.

I contacted Airsystem because my Panasonic CS-UE12JKE air conditioner is experiencing an H11 error, and despite providing the brand, model, and error, they told me they still needed to send a technician. The technician determined that the problem was the circuit board (even non-experts would have diagnosed it without calling), but I was surprised to be told that this circuit board could not be ordered. In my opinion, Airsystem should have checked the availability of the replacement part before calling (considering that 99% of the time it was the circuit board), as I felt they had cheated me ou

I purchased two Dual Split units for €1,600.00 each. After installing them, I noticed that both units had suffered some damage to the outer casings, causing external dents at the same time as the internal battery cooling fins (that's what I think they're called). The dealer suggested I contact Mr. Castro's company to replace both casings and straighten the fins using a special comb. I contacted the company and the receptionist told me that the owner was traveling and would contact me personally upon his return. I also WhatsApped photos of the damage. A month and two phone calls later, I'm stil

Nice showroom, prices aren't displayed. Ask for a quote and they tell me the owner isn't there. I wait two days and then I had to call them back, but the owner is still missing!! NOT RECOMMENDED!